The Brainy Company

Privacy Policy

How The Brainy Company LLC collects, uses and protects information from visitors and clients. Effective September 10, 2026.

1. Scope

This policy describes how The Brainy Company LLC (doing business as The Brainy Company) handles information collected through this website, by email or phone, and through our text messaging program. It applies to visitors, prospective clients and clients.

2. Information we collect

Information you give us. When you contact us by phone, email or text, we receive the contact details and any information you choose to share about your situation, such as the type of property or the area you are interested in.

Website usage. This website is a static informational site. It does not use advertising trackers or analytics cookies. Our hosting provider may keep standard server logs, including IP address, browser type and pages requested, for security and operational purposes.

3. How we use information

  • To respond to your inquiry and provide the consulting services you request
  • To send you information you asked for, including by text if you opted in
  • To keep records required for our business and by law
  • To maintain the security of this website

4. Text messaging (SMS) program

If you opt in to receive text messages from us, we record your mobile phone number, the date and time you consented, the wording of the consent you agreed to, and the method you used to opt in. We keep this record as proof of your consent. We also record the messages exchanged between you and us and whether you later opted out.

Your number is used solely to send you the messages you consented to receive and to respond when you message us. Message frequency varies, typically 2–6 messages per month.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with the service providers that help us deliver the messages, such as our messaging platform and telecommunications carriers, and only for that purpose. Text message opt-in data and consent are never shared with any third party for their own marketing.

Reply STOP to any message to stop receiving text messages from us. You will receive one confirmation and no further messages. Reply HELP for help at any time. Message and data rates may apply. Reply HELP to any message from The Brainy Company for assistance, or contact us using the details below.

5. How we share information

We do not sell personal information. We share it only with service providers who help us operate, such as email, telephone and messaging providers and the web hosting and font delivery services this site loads from, and only for that purpose. We may disclose information where required by law, to comply with legal process, or to protect our legal rights.

6. Retention

We keep client and inquiry records for as long as needed to provide our services and to meet legal and accounting obligations. Consent records and message history for the text messaging program are retained for as long as required to demonstrate compliance with applicable telecommunications and consumer protection rules.

7. Your choices

You may ask us to correct or delete the contact information we hold about you, or to stop contacting you, by using the details below. To stop text messages, reply STOP to any message.

8. Children

This website and our services are intended for adults. We do not knowingly collect information from anyone under 18.

9. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows the version in force.

10. Contact

Questions about this policy or your information:

Questions about this document: support@brainy-company.com